Rule one: Do not act incautiously when confronting little bald wrinkly smiling men.
Posted in good customer service on Mar 18th, 2008
On Friday I had occasion to travel, a few hours at high speed, across country by train. As I have become used to travelling cattle class on a daily basis, it was a most pleasant surprise to discover that I had been booked on a Virgin train.
My companions and I had been reserved table seats, […]
Posted in tech on Mar 10th, 2008
While I have been limited in my ability to affect my local machine set up or change Global company I.T. policy, I have been fortunate enough to be granted a public web server, all for lil’ ol’ me.
So, even though it is out of character with this blog’s general tone, I thought I would go […]
Posted in search engine optimisation on Mar 5th, 2008
Having spent a little time reflecting on the fact that my partner and I have never had a proper holiday, I went looking for some information on teh interwebs.
When I searched on Google for Virgin Holidays I was presented with Virgin as the top result, including sitelinks, and underneath the sitelinks was a site search […]
Posted in bad customer service on Mar 3rd, 2008
1and1 web hosting sucks. Why? I have just lost a whole post which was very topical and very well written if I do say so myself. I got the “can’t connect to database” message when I tried to publish the post. Now, I know it’s not the blog, because it connected to the database to […]